Booking Terms And Conditions
It is requested to our all customer read and understand Andaman Sand Bay with us.
All bookings are made with Andaman Sand Bay. By booking a trip with Andaman Sand Bay, the client(s) are deemed to have agreed with the below terms and conditions (which constitute the entire agreement between the customer and Andaman Sand Bay). The services to be provided are those referred to in the client’s booking confirmation invoice. The contract is considered valid only if the client accepts the booking proposal, and pays the deposit.
Deposit & payment
Unless otherwise specified, the client is required to pay a deposit equivalent to 30% of the land tour service of all passengers in the group for the booking to be confirmed. If the client’s booking is made within 30 days prior to the departure date, then the full amount is payable at the time of booking. Please note that different deposit amounts may be required for different trips. In specific case, an amount of deposit greater than 30% of the total trip cost may be required. Our sales staff shall inform the client at the time of the offer proposal and confirmation.
Final payment of the remaining 70% balance is required no later than 45 days prior to the proposed departure date. Please refer to the booking confirmation invoice for details regarding final payments. Please note that full payment is required for airfare if booked through Andaman Sand Bay. If this balance is not paid on or before the due date Andaman Sand Bay reserves the right to treat the client’s booking as canceled. In some special cases, cash payment on arrival can be required for specific bookings. Please refer to the booking confirmation invoice for details regarding this type of specific payment
Pay by Bank Transfer
In order for Andaman Sand Bay to confirm the client’s travel arrangements the client must provide all requested details with the balance of the trip price. Necessary details vary by trip and may include but are not limited to full name as in (Like Aadhaar Card, Election card, Pass port, Pan Card, Nationalized Bank ,Govt Servant Id Proof) , date of birth, nationality, and any pre-existing medical conditions the client may have which could affect the client’s ability to complete the travel arrangements. Failure to provide requested details may result in extra charges or non-refundable cancellations of client’s trip. Passengers who provide wrong names by mistake or clerical error will have to pay an extra fee for ticket rebooking.
Cancellations by the client
Cancellations by Andaman Sand Bay
Andaman Sand Bay may cancel a trip at any time prior to departure if, due to terrorism, natural disasters, political instability or other external events it is not viable for Andaman Sand Bay to operate the planned itinerary or Andaman Sand Bay feels it is not safe for the client to travel to the destination. If Andaman Sand Bay cancels the client’s trip, the client can transfer amounts paid to alternative departure date or receive a full refund.In circumstances where the cancellation is due to external events outside of Andaman Sand Bay reasonable control, refunds shall be received by the client minus any unrecoverable costs from services already used.
No refunds or exchanges can be made with respect to accommodation, meals, sightseeing tours, transport or any other services included in the tour price, but not utilized by the client.
If the client wishes to change from one trip to another or transfer the booking to a third party the client must notify Andaman Sand Bay at least 30 days prior to the proposed departure date. Andaman Sand Bay shall handle the change without extra handling fees related to the extra work but Andaman Sand Bay shall collect charges levied by hotels, ground operators or airlines (if any). Transfers to a third party are only permitted when the transferee meets all the requirements in relation to the trip, and transfers to another departure can only be made to a departure within the current validity period.Andaman Sand Bay takes no responsibility if the booked services are non-transferable.
There are limited hotels/resorts with standard triple rooms in their inventory. These are commonly double/twin rooms with an extra (rollaway) bed, limiting space within the room. Please inform all concerns accordingly to correctly manage expectations. Extra bed rates / triple sharing room rates are available in the confidential tariff as well as single room supplements. It is common for single room supplements to be provided with twin/double rooms. Preferences such as smoking/non-smoking, interconnecting rooms, king-size beds, and location of the room cannot be guaranteed or confirmed in advance and are subject to hotel policy and availability at time of check-in.
Although accommodations in the region may provide the client with information about their quality, the properties used and offered by Andaman Sand Bay in Andaman and Nicobar Island may not all have an official star qualification issued by an official government-accredited hotel association in the country of operation. Andaman Sand Bay provides its customers with its own internal star qualification which is based on its own experiences and certain criteria to ensure the client has a realistic interpretation of what to expect. Andaman Sand Bay cannot be held liable in any way for misinformation between the hotel and client.
Age & health requirements
Acceptance of risk
The client acknowledges the nature of the trip is adventurous and participation involves a degree of personal risk. The client shall be visiting places where the political, cultural and geographical attributes present dangers and physical challenges greater than those present in their daily lives.Andaman Sand Bay uses information from local governments’ and reports from its own contacts in assessing whether the itinerary should operate. However, it is also the client’s responsibility to acquaint themselves with all relevant travel information and the nature of their itinerary.The client acknowledges their decision to travel is made in light of consideration of this information and accepts they are aware of the personal risks available upon such travel.
Limitation of liability
Andaman Sand Bay acts as an intermediary between all airlines, hotels, local tourist offices and other service providers. Therefore, Andaman Sand Bay reserves the right to change tours and itineraries with or without notice. Andaman Sand Bay tours are organized in conjunction with the respective airline’s scheduled flights, so itineraries and timetables are provisional and subject to change without notice. Acknowledgment and confirmation of the above-mentioned conditions are active once clients participate in one of the provided services via Andaman Sand Bay. In addition, Andaman Sand Bay is not responsible for the acts and omissions of these third parties.
Things To Note
Claims & complaints
If the client has a complaint about their trip please inform Andaman Sand Bay representative at the time in order for them to attempt to rectify the matter. If satisfaction is not reached through these means then any further complaint should be put in writing to Andaman Sand Bay within 30 days of tour completion.
The client agrees to indemnify and save Andaman Sand Bay from harm and against all damage or injury (including death) to property or person(s) resulting from intentional or negligent acts or omissions from their respective officers, employees, agents, contractors or subcontractors in connection with the performance of this agreement.